Refund & Return Policy
Refund Policy
Last Updated: 03/20/2024
All Sales Are Final
Please carefully review your order before confirming your purchase. Due to the custom nature of our products, all sales are considered final. We do not offer refunds or exchanges for any products or services sold through elev8graphics.com or any associated platforms.
Non-Refundable Items or Services
All items or services purchased from Elevate Auto Film LLC DBA Elev8 Graphics are non-refundable unless otherwise specified in writing by Elevate Auto Film LLC DBA Elev8 Graphics. This policy applies but is not limited to:
- Digital Products
- Gift Cards
- Subscription Services
- Custom-made Items
- Sale Items
Exceptions to the No Refund Policy
The only exceptions to our No Refund Policy include:
- Defective or Damaged Items: In the case of items that are received defective or damaged, please report this within 7 days of receiving the item. In such cases, a replacement may be provided at the discretion of Elevate Auto Film LLC DBA Elev8 Graphics.
- Wrong Item Sent: If you receive an item different from the one you ordered, please notify our Customer Service within 7 days of receiving for a possible refund or exchange.
- Incomplete Service: If a purchased service is not fully delivered or does not meet the predefined criteria as advertised, excluding order fulfillment time and shipping and receiving times, a partial or full refund may be considered.
- Legal Requirements: Following applicable laws, any other conditions or circumstances where we are legally required to offer a refund will be honored.
How to Contact Us
For any questions or concerns regarding this No Refund Policy, please contact us at:
- Email: info.elev8graphicsco@gmail.com
Please include your first and last name, contact information, and order number in any and all corespondence.
We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website. Please regularly check elev8graphics.com for updates.